The Police Information Check Unit will be closed to the public September 12, 2024 from 7:30am - 10:00am and September 19, 2024 all day.
For assistance please contact Police Information Check at cps-picunit@calgarypolice.ca
Police Information Checks are processed in date order. We are currently experiencing high volumes. We will not respond to status inquiries unless a full month has passed from the date your application was submitted. Once you have applied, please be sure to follow any further instructions you receive. Your patience is appreciated while we process your application.
Results are available in your account for 60 days from completion. Please make sure you download and save a copy within this timeframe if desired. Your certificate will not be accessible in your account past 60 days, however will be accessible if saved to a personal desktop or folder.
Applications will not be processed immediately or expedited. We process all applications in date order of being received.
Police Information Checks are more than a Canadian criminal record check. Also known as a Police Information Check (PIC), information is searched from three databases and the results will be provided on a Calgary Police Service certificate letter. Disclosure will include Canada-wide Criminal Record History, Vulnerable Sector Search (if required) and Police History; this includes Local Police Information and Alberta Provincial court records. We do not disclose results to a third party.
The Calgary Police Service processes Police Information Checks for employment, volunteer opportunities and other relevant purposes, as well; provides Police Record Check information for persons applying for a record suspension (formerly a Pardon).
Please have 2 pieces of original government issued identification (ID) - one must be photo ID
Acceptable valid government issued photo identification:
For minors between the ages of 14 to 15 who do not have any of the above photo identification, we will accept your student photo ID card.
Acceptable valid government issued non-photo identification:
Once an applicant has submitted a request for a Police Information Check, there will be no refund issued. The onus is on the applicant to ensure they require a Police Information Check for their intended purpose and have the correct information.
Please note that an updated service fee schedule will take effect on Thursday, October 1, 2024.
We do not disclose results to a third party.
Information will be disclosed to the applicant only.
If you have any questions about licensing processes under this legislation please contact Alberta Solicitor General and Public Security's Licensing Department toll-free at 1-877-462-0791.
If you receive an "attend" letter after submitting your application, follow the instructions and click here to make an appointment at Westwinds location only.
The Calgary Police Service uses three search mechanisms:
This Police information check only provides information found at the time of the check, on the above listed systems. The Calgary Police Service does not guarantee completeness of the information, as we are limited to information available on these systems.
This check does not include information found in any other jurisdiction's local police information system; nor does it include court information from any other provinces, except convictions registered on the National Repository for Canada and information entered onto the Canadian Police Information Centre System.
